Login Incorrect
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If you receive a notice that your login is not correct. There are a few possible causes.
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It is recommend your clear the box and retype the email to match exactly.
3. Select ‘apply’ after you enter your Date of BirthYou must be 13+ years to create an account.
To check if the email is correct - use the Forgot Password function - if you receive an email then the format is correct, if you receive Error: Login Incorrect then then re-check the formatting.
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If you have received the verification email and clicked the link. You may then need to SIGN OUT of the Sidequest DESKTOP APPLICATION and sign back in. (Verification will not complete if you only sign out of the website it must be the desktop application)
We have no control over verification, if you cannot get it work the good news is that it does not have any impact on how you use Sidequest, you can still do everything you need to do.
I set up two factor auth but I can’t get back in to my account.
Two factor auth is a security feature to protect you. If you have issues with it there is a two step process.
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Open a ticket with the email address you used to sign up.
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then you need to reach out to us. The best way to do this is on our Discord https://sdq.st/discord